Last updated: October 13, 2026
At Wheelmandu, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and the rights you have over your data when you use our website, mobile experience, and related services.
1. Information We Collect
We collect information you provide directly when creating an account, posting a vehicle listing, submitting a valuation request, or contacting sellers — including your name, phone number, email address, location, and any details you share about your vehicle. We also automatically collect basic technical data such as IP address, browser type, and pages visited to keep the platform secure and improve performance.
2. How We Use Your Information
We use your information to operate the marketplace, connect buyers with sellers, deliver enquiries and leads, process advertisements, send service-related notifications, and prevent fraud or abuse. We may also use aggregated, non-identifying data to analyse platform usage and improve the product.
3. Sharing of Your Information
We do not sell your personal data. We share information only with: (a) the seller or buyer you are transacting with, to facilitate enquiries; (b) service providers that help us run the platform (hosting, email, analytics); and (c) authorities when required by law. Any third party we work with is contractually bound to protect your data.
4. Cookies & Tracking
Wheelmandu uses cookies and similar technologies to keep you signed in, remember your preferences, and measure traffic. You can disable cookies in your browser settings, but some features of the site may not work correctly without them.
5. Data Retention
We keep your account and listing data for as long as your account is active or as needed to provide our services. If you request deletion, we will remove your personal information within 30 days, except where retention is required by law (for example, transaction records for tax purposes).
6. Your Rights
You can access, update, or delete your personal information at any time from your account settings. You can also request a copy of the data we hold about you, or ask us to stop processing it for marketing. To exercise these rights, contact us at support@wheelmandu.com.
7. Data Security
We use industry-standard measures — encrypted connections (HTTPS), access controls, and regular security reviews — to protect your information. No system is 100% secure, but we work continuously to keep your data safe.
8. Children's Privacy
Wheelmandu is intended for users aged 18 and above. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information, please contact us so we can delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the 'Last updated' date at the top of this page. For significant changes, we will notify you through the platform or by email.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, email us at support@wheelmandu.com or call +977 9851015689.